Refund policy

At Brown Babe, every product is made with love and care, and we want you to feel the same joy when it reaches you.

Because our products are handcrafted in small batches and made with organic ingredients, we do not accept returns or exchanges once an item has been opened or used.

However, if your order arrives damaged, incorrect, or incomplete, please reach out within 3 days of delivery at connect@brownbabe.com with your order details and photos. We’ll review your request and make it right, whether that means a replacement or store credit.

Please Note:

• Items must be unused, sealed, and in their original packaging to qualify for a replacement.

• Refunds are not available at this time.
  

• Shipping costs are non-refundable.
  
  

We’re a small brand that truly values your trust, so every concern is handled with care and honesty.